Privacy Policy

This Privacy Policy was last modified on Wed May 03 2023 20:18:58 GMT+0800 (Malaysia Time).


We respect your privacy and are committed to protecting your personal information. This privacy policy (the "Policy") applies to the collection, use, and disclosure of personal information by AUBERTIQ (the "Company" “we,” “us,” or “our”), in connection with our website, [], and any related services we offer (the "Services"). By using our Services, you agree to the terms of this Policy. If you do not agree to this Policy, please do not use our Services.

We may change this Privacy Policy from time to time without notice to you. You are encouraged to review this page periodically to see any updates or changes to our Privacy Policy.



We collect personal information from you when you make a purchase from our store, create an account on our website, sign up for our newsletter, or otherwise interact with our Services. The types of personal information we collect may include:

  • Personal Data – This includes name, address, telephone number, e-mail address, date of birth, as well as service-related information such as bank and credit card details.
  • Your interaction with us – For example, an email or letter you send to us or other records of any contact you have with us.
  • Your account information – For example, joining of waiting list or other details related to your account.
  • Information on your use of our website – For example, items in your shopping cart, order history and browsing history
  • Information from other organizations – These organizations include courier companies which you have liaised with and we believe you have authorized to provide your personal details on your behalf.
  • Others We may also collect non-personal information, such as your IP address, browser type, and operating system, to help us improve our Services.


We use your personal information to provide and improve our Services, process your orders, communicate with you, and send you marketing materials. We collect and uses Users personal information for the following purposes:

  • To process orders
  • To process payments
  • Verification of identity
  • Deliver or perform the products or services purchased, including our couriers calling or messaging customer to obtain delivery instructions
  • Process returns or refunds 
  • Provide supporting services and functions related to user account, such as saved items in cart, wish list, brand or product notifications;
  • Communicate with customer in relation to (i)queries, requests and feedback, (ii)material changes to our Website or Apps Terms of Service, Policy or other terms and  conditions, and (iii)matters relating to the operation of customer account
  • Monitor and enforce compliance with our Terms of Service, including dispute resolution;
  • Comply with (i) internal risk controls, (ii) the terms of our access to payment processing, financial or banking services  such as credit card disputes, fraud, billing errors, or (iii) any applicable law; and
  • Ensure our Website and Apps function properly and to improve their performance, by carrying out activities such as debugging, statistical analyses for optimizing our Website and Apps.
  • Improve user experience based on usage behaviour on our website and application.



We may share your personal information with third-party service providers who assist us with payment processing, shipping, marketing, and other aspects of our business. We may also share your information with law enforcement or government agencies as required by law.



We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the security of your information. Your data will enable us to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We will also email you from time to time about our new collections and details of promotions and special offers from AUBERTIQ. If you do not wish to be contacted for these purposes, you may unsubscribe to the mailing list with the link provided at the bottom of those emails.



Being committed to maintaining customer privacy, we will not sell customer email address, name, delivery address, contact information, payment method details or any other personal information to any third party without your permission. We will only disclose customer data upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to agencies or companies for marketing or commercial purposes.



A Cookie is a small data file that is stored by your Web browser on your computer. We use cookies and other tracking technologies to collect information about your browsing behaviour on our website. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.



Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.



We take efforts to ensure that we properly manage, protect and process your Personal Data, we will be reviewing our policies, procedures and processes from time to time. Aubertiq may update this Policy to ensure that it is consistent with industry trends and any changes in legal or regulatory requirements. We reserve the right to modify this Policy at any time, without notice. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of our Services after any such modifications shall constitute your acceptance of the modified Policy.



You agree to indemnify, defend and hold harmless AUBERTIQ, its third-party vendors, manufacturers, agents, distributors, corporate affiliates, officers, directors, and employees from and against any and all claims, actions, demands, liabilities, costs and expenses, including, without limitation, reasonable attorney's fees, (a) made by any third party due to or arising out of any Content Submitted, posted, or otherwise provided by you to the Network, AUBERTIQ and/or its third party licensors, licensees or advertisers, and/or (b) resulting from your breach of any provision of these Terms of Use, any warranty you provide herein, or otherwise arising in any way out of your use of the Network or purchase of the products or services therefrom.  AUBERTIQ reserves the right to take exclusive control and defense of any such claim otherwise subject to indemnification by you, in which event you will cooperate fully with AUBERTIQ in asserting any available defenses.


11. Contact Us

If you have any questions or concerns about this Policy, please contact us at

Thank you for shopping with Aubertiq